Frequently Asked Questions

What documents are needed to rent a car or scooter?

You will need a valid driver’s license and a passport or ID card for identity verification.
Are there any age restrictions for renting a car or scooter?

Yes, the minimum age for car rental is 21, and for scooters, it is 18. Some car models may have additional driving experience requirements.
Is there a mileage limit during the rental?

No, we do not have mileage limits during the rental period. You can enjoy your trips without restrictions or worries.
Can I travel outside the province with the rented car?

You can travel outside the province of Alicante, but you cannot leave Spain.

Is it possible to deliver the car or scooter to the airport or hotel?

Yes, we offer delivery to any point in the province of Alicante, including airports, hotels, and train stations. To arrange this, please contact our support team in advance.
How do I return the car or scooter after the rental ends?

You can return the vehicle to any convenient location within the province of Alicante that you specified during the booking process.
Can I change the rental date or time after booking?

Yes, you can make changes to your booking by contacting our support team in advance.
What if I am late?

If you chose the airport as the pickup location and provided your flight number, we will track your flight. In case of delays, we will adjust the vehicle or scooter handover time according to the rental agreement.

How is the rental payment made?

Pago en línea con tarjeta bancaria.
Are there additional charges for rentals on weekends or holidays?

Yes, our rates vary depending on the day of the week and business hours.
What insurance coverage is included in the rental?

Our rental includes basic insurance coverage.
What should I do in case of a breakdown or accident during the rental?

In case of a breakdown or accident, contact our support service. We will provide instructions and assistance.

Can I rent a car or scooter for several months?

Yes, we offer long-term rentals and car subscriptions starting from 1 month.
Do you offer discounts for long-term rentals?

Yes, we offer special rates for long-term car and scooter rentals, allowing you to save significantly.
Do you provide child seats or other additional accessories?

Yes, we offer additional accessories such as child seats and mobile phone holders. Please add them during the booking process.